#IntelligenceReview
Inspect and Adapt: Exploring Retrospectives and Hot Washes
19 November 2024
Scott M. Graffius is a thought leader in agile project management, an expert on teamwork tradecraft, a creator, a consultant, a trainer, an award-winning author (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), and an international public speaker.
Participants at conferences and other events where Graffius has delivered talks and workshops have sought clarity on the distinctions between retrospectives and hot washes. Particularly by those possibly in intelligence or military communities, the question has been asked with increasing frequency. Based on that, Graffius decided to develop this concise article.
Retrospectives and hot washes are valuable practices for distilling actionable insights and enhancing future performance. But they serve distinct purposes and contexts including differences in timing and intent. Retrospectives are usually conducted at the end of an agile sprint or project, where the team reflects on what went well, what didn’t go well, and any changes to be implemented as improvements going forward. Hot washes happen immediately after a high-stakes event or operation to address real-time challenges and inform swift adjustments or decisions.
The visual shown at the top of this article provides a side-by-side comparison of retrospectives and hot washes including the typical characteristics and strategies unique to each. See the Permission Request Information section of this article if you'd like to request use of the copyrighted visual. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files of the visual.
Here's the text from the visual:
Retrospectives
- Also Known as: Post-project review, lessons learned meeting, post-mortem, sprint retrospective, project debriefing, project review
- Intent: Provide actionable insights for future projects or iterations
- Context: Project management (agile or otherwise) in technology or business
- Examples of Use Cases: Evaluating a sprint, project completion, or a product launch
- Participants: Scrum team or project team; sometimes others participate as well
- Scheduling: Scheduled in advance
- Timing: End of a sprint, project phase, or entire project
- Duration: 30-90 minutes
- Focus: Identifying successes, challenges, and changes to be made for future work
- Goal: Drive continuous improvement
- Strategy: Structured and reflective, use prompts (see Questions to Ask)
- Questions to Ask: What worked well? What didn’t? What should we change going forward?
- Facilitator Role: Scrum Master, project manager, or team leader
- Methods Employed: Retrospective frameworks, whiteboards, sticky notes, collaborative applications like Miro or Trello
- Documentation: Usually formal (written), with a report documenting findings and recommendations
- Emotional Tone: Fostering openness, introspection, and learning in a collaborative setting
Hot Washes
- Also Known as: Hot debrief, mission debrief, operational debrief, rapid debrief, tactical debrief, after-action review, immediate action review, post-event analysis
- Intent: Capture lessons while fresh and inform immediate adjustments or decisions
- Context: High-stakes operational settings such as intelligence, military, or emergency response
- Examples of Use Cases: Assessing a high-stakes intelligence operation or an emergency response
- Participants: Individuals involved in the immediate event or operation
- Scheduling: Not scheduled in advance; occurs as needed
- Timing: Immediately after an event, incident, mission, or exercise
- Duration: 15–30 minutes, focused on speed and efficiency
- Focus: Assessing immediate challenges and corrective actions required now
- Goal: Implement real-time changes as needed
- Strategy: Rapid, real-time, and conversational—focused on urgent issues
- Questions to Ask: What went wrong? What needs immediate attention? What actions should we take now?
- Facilitator Role: Team leader, mission commander, or operational lead
- Methods Employed: Quick debriefs, oral discussions, brief note-taking
- Documentation: Often informal (verbal), with key points summarized quickly for immediate use; there may or may not be a written report
- Emotional Tone: Urgent, action-oriented, and often high-energy
Read on to see:
- About Scott M. Graffius,
- References/Sources,
- Permission Request Information,
- How to Cite This Article,
- and more.
About Scott M. Graffius
Scott M. Graffius, PMP, SA, CSP-SM, CSP-PO, CSM, CSPO, SFE, ITIL, LSSGB is an agile project management practitioner, consultant, global authority on high performance teams, award-winning author, and international public speaker. He is the Founder of Exceptional PPM and PMO Solutions and subsidiary Exceptional Agility. He has generated over $1.9 billion of business value in aggregate for Global Fortune 500 businesses and other organizations he has served. Graffius and content from his books (Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions and Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change), talks, workshops, and more have been featured and used by businesses, professional associations, governments, and universities. Examples include Microsoft, Oracle, Broadcom, Cisco, Gartner, Project Management Institute, IEEE, Qantas, National Academy of Sciences, United States Department of Energy, New Zealand Ministry of Education, Yale University, Tufts University, and others. He has delighted audiences with dynamic and engaging talks and workshops on agile, project management, and technology leadership at 89 conferences and other events across 25 countries.
Connect with Scott on:
About Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions
Shifting customer needs are common in today's marketplace. Businesses must be adaptive and responsive to change while delivering an exceptional customer experience to be competitive.
There are a variety of frameworks supporting the development of products and services, and most approaches fall into one of two broad categories: traditional or agile. Traditional practices such as waterfall engage sequential development, while agile involves iterative and incremental deliverables. Organizations are increasingly embracing agile to manage projects, and best meet their business needs of rapid response to change, fast delivery speed, and more.
With clear and easy to follow step-by-step instructions, Scott M. Graffius's award-winning Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions helps the reader:
- Implement and use the most popular agile framework―Scrum;
- Deliver products in short cycles with rapid adaptation to change, fast time-to-market, and continuous improvement; and
- Support innovation and drive competitive advantage.
Hailed by Literary Titan as “the book highlights the versatility of Scrum beautifully.”
Winner of 17 first place awards.
Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇪 Belgium
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇭🇺 Hungary
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇮🇱 Israel
- 🇮🇹 Italy
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇳🇴 Norway
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 UAE
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
About Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change
Thriving in today's marketplace frequently depends on making a transformation to become more agile. Those successful in the transition enjoy faster delivery speed and ROI, higher satisfaction, continuous improvement, and additional benefits.
Based on actual events, Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change provides a quick (60-90 minute) read about a successful agile transformation at a multinational entertainment and media company, told from the author's perspective as an agile coach.
The award-winning book by Scott M. Graffius is available in paperback and ebook/Kindle worldwide. Some links by country follow.
- 🇦🇺 Australia
- 🇦🇹 Austria
- 🇧🇷 Brazil
- 🇨🇦 Canada
- 🇨🇿 Czech Republic
- 🇩🇰 Denmark
- 🇫🇮 Finland
- 🇫🇷 France
- 🇩🇪 Germany
- 🇬🇷 Greece
- 🇮🇳 India
- 🇮🇪 Ireland
- 🇯🇵 Japan
- 🇱🇺 Luxembourg
- 🇲🇽 Mexico
- 🇳🇱 Netherlands
- 🇳🇿 New Zealand
- 🇪🇸 Spain
- 🇸🇪 Sweden
- 🇨🇭 Switzerland
- 🇦🇪 United Arab Emirates
- 🇬🇧 United Kingdom
- 🇺🇸 United States
- 🌏 More countries
References/Sources
- Abel-Hamid, T.K., & Madnick, S.E. (1990, Fall). The Elusive Silver Lining: How We Fail to Learn from Software Development Failures. Sloan Management Review, Fall 1990: 39-48.
- Agile Alliance (n.d.). Heartbeat Retrospective. Available at: https://www.agilealliance.org/glossary/heartbeat-retrospective.
- AgileScrumGuide.com (2017, August 21). Side-by-Side Comparisons of Agile Scrum and Waterfall Models: A Quick Look at Integration Management. Available at: https://agilescrumguide.com/blog/files/Side-by-Side-Comparisons-of-Agile-Scrum-and-Waterfall-Models-A-Quick-Look-at-Integration-Management.html.
- AgileScrumGuide.com (2017, August 24). Side-by-Side Comparisons of Agile Scrum and Waterfall Models: A Quick Look at Communications Management. Available at: https://agilescrumguide.com/blog/files/Side-by-Side-Comparisons-of-Agile-Scrum-and-Waterfall-Models-A-Quick-Look-at-Communications-Management.html.
- AgileScrumGuide.com (2017, August 7). Side-by-Side Comparisons of Agile Scrum and Waterfall Models: A Quick Look at Quality Management. Available at: https://agilescrumguide.com/blog/files/Side-by-Side-Comparisons-of-Agile-Scrum-and-Waterfall-Models-A-Quick-Look-at-Quality-Management.html.
- Amsterdam Public Health Research Institute (2021). APH Quality Handbook. Amsterdam: Amsterdam Public Health Research Institute.
- Bellet, C., De Neve, J., & Ward, G. (2019 October 14). Does Employee Happiness Have an Impact on Productivity? Saïd Business School WP 2019-13. Oxford, UK: Oxford University.
- Bennett, M., Gadlin, H., & Marchand, C. (2018). Collaboration Team Science: Field Guide. Rockville, MD: National Institutes of Health.
- Boddie, J. (1989, December 7). The Project Postmortem. Computerworld.
- Carn-Bennett, Erin (2024, June 19). Using the Army’s Hot Wash Debrief Technique in Civilian Healthcare Simulation. Available at: https://www.healthysimulation.com/healthcare-simulation-hot-wash-debrief/.
- Cassell, Greg (2024, September 20). IAFC Releases New “Hot Wash” For Major Incidents and Training Exercises. Available at: https://www.iafc.org/blogs/blog/iafc/2024/09/23/iafc-releases-new-hot-wash-for-major-incidents-and-training-exercises.
- Coleman, Stan (2009. November 25). Hot Wash—A Tool For Feedback. Available at: https://www.dobbins.afrc.af.mil/News/Article-Display/Article/171803/hot-wash-a-tool-for-feedback/.
- Collier, B, DeMarco, T., & Fearey, P. (1996, July), A Defined Process for Project Post Mortem Review. IEEE Software, 13 (4): 65-72.
- Creately (2024, August 23). After Action Review: What is it and How to Use it to Improve Team Performance. Available at: https://creately.com/guides/after-action-review/.
- DevOps Institute (2021). 2021 Upskilling Enterprise DevOps Skills Report. Boca Raton, FL: DevOps Institute.
- Exceptional Agility (2023, January 1). Making Teams More Agile: Strategies and Benefits. Available at: https://exceptionalagility.com/blog/files/teams.html.
- Farr, J. V., & Brazil, D. M. (2012, September 5). Leadership Skills Development for Engineers. IEEE Engineering Management Review, 40 (3): 13-22.
- Fletcher, Angus; Cline, Preston B.; & Hoffman, Matthew (2023, January 12). A Better Approach to After-Action Reviews. Harvard Business Review. Available at: https://hbr.org/2023/01/a-better-approach-to-after-action-reviews.
- GitLab (2019, December 13). Strengthen Your Agile Teams with Tuckman's Stages of Group Development. At: about.gitlab.com. San Francisco, CA: GitLab, Inc.
- Graffius, Scott M. (2016, January 21). 2014 NSDM Publication on Leadership by National Security Affairs Professor Mary Raum Featured the 2008 Edition of Scott M. Graffius’ Work on Team Development. Available at: https://scottgraffius.com/blog/files/nsdm-leadership.html. DOI: 10.13140/RG.2.2.22276.33920.
- Graffius, Scott M. (2016). Agile Scrum: Your Quick Start Guide with Step-by-Step Instructions. North Charleston, SC: CreateSpace.
- Graffius, Scott M. (2018, August 25). Retrospectives and Continuous Improvement in the Agile Scrum Framework [Workshop]. Session at private event in Las Vegas, NV. 10.13140/RG.2.2.16620.51843
- Graffius, Scott M. (2018, October 18). Agile Scrum Helps Innovators, Disruptors, and Entrepreneurs Develop and Deliver Products at Astounding Speed Which Drives Competitive Advantage [Presentation]. Talk delivered at Techstars Startup Week Conference. DOI: 10.13140/RG.2.2.25009.12647.
- Graffius, Scott M. (2019). Agile Transformation: A Brief Story of How an Entertainment Company Developed New Capabilities and Unlocked Business Agility to Thrive in an Era of Rapid Change. Scotts Valley, CA: CreateSpace.
- Graffius, Scott M. (2021, February 20). But First, the Team! [Presentation]. Talk delivered at the Brno, Czech Republic DevConf.CZ 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29016.72964.
- Graffius, Scott M. (2021, June 21). DevOps and Team Leadership [Workshop]. Session at private event in Las Vegas, NV. DOI: 10.13140/RG.2.2.15380.22401.
- Graffius, Scott M. (2021, May 13). But First, the Team! [Presentation]. Lecture delivered at DevOps Pro Europe 2021 Conference. Based and simulcast live from Vilnius, Lithuania. DOI: 10.13140/RG.2.2.30524.36481.
- Graffius, Scott M. (2021, November 10). An Error Was Introduced Into the Seventh Edition of 'A Guide to the Project Management Body of Knowledge (PMBOK).’ Los Angeles, CA: Scott M. Graffius.
- Graffius, Scott M. (2021, November 8). Bruce Tuckman’s Model (Forming, Storming, Norming, Performing, and Adjourning) is Highly Relevant and Beneficial, But It Doesn’t Please Everyone. Los Angeles, CA: Scott M. Graffius.
- Graffius, Scott M. (2021, October 5). Navigate the Phases of Team Development with Speed and Agility for Happier and More Productive Teams [Presentation]. Talk delivered at the Institute of Electrical and Electronics Engineers IEEE Day 2021 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.20055.19365.
- Graffius, Scott M. (2022, February 4). Team Development Tradecraft: A Source of Competitive Advantage [Workshop]. Session at private event in Adelaide, Australia. DOI: 10.13140/RG.2.2.14092.80002.
- Graffius, Scott M. (2022, May 13). Want Happier and More Productive DevOps Teams? [Presentation]. Talk delivered at DevOpsDays Geneva, Switzerland 2022 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.22252.85127.
- Graffius, Scott M. (2023, April 26). The Science of High-Performance Teams [Presentation]. Talk delivered at the DevOps Institute’s SKILup Day 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.15888.28169.
- Graffius, Scott M. (2023, July 15). Successful Video Game Development Teams Leverage an Extensive Range of Hard Skills and Soft Skills. Available at: https://scottgraffius.com/blog/files/gamedev.html.
- Graffius, Scott M. (2023, June 29). What Successful AI Teams Have in Common [Presentation]. Talk delivered at Conf42 Quantum Computing 2023 Conference. Digital Object Identifier (DOI): 10.13140/RG.2.2.29382.45120.
- Graffius, Scott M. (2023, May 1). Fueling the Development of Innovative and Life-Changing AI Solutions [Presentation]. Talk delivered to an audience of Technology professionals (including Data Scientists, Machine Learning Engineers, Data Engineers, AI Researchers, Project Managers, Business Analysts, UX Designers, Software Developers, Cloud Architects, Data Privacy and Security Specialists, and others involved or interested in AI) at a private event in Mountain View, California, United States. Digital Object Identifier (DOI): 10.13140/RG.2.2.27956.73601.
- Graffius, Scott M. (2024, January 8). Scott M. Graffius’ Phases of Team Development: 2024 Update. Available at: https://scottgraffius.com/blog/files/teams-2024.html. DOI: 10.13140/RG.2.2.28629.40168.
- Graffius, Scott M. (2024, July 16). Consider Asking and Answering These Questions at Your Next Retrospective, Post Project Review or Debrief Meeting (But Not a "Hot Wash"). Available at: https://x.com/ScottGraffius/status/1813233611212222578.
- Helgesen, Sally (2022, June 8). How Wash, Cold Wash. Available at: https://allrise.substack.com/p/hot-wash-cold-wash.
- Jovanovic, M., Mesquida, A., Radaković, N., & Mas, A. (2016). Agile Retrospective Games for Different Team Development Phases. Journal of Universal Computer Science, 22: 1489-1508.
- Kerzner, Harold (2022). Innovation Project Management: Methods, Case Studies, and Tools for Managing Innovation Projects (Second Edition). Hoboken, NJ: Wiley.
- Luckner, M. (2020, November 18). Data Science Workshop (Version 1.1). Warsaw, Poland: Warsaw University of Technology.
- Microsoft (2019, June 15). Is the Latest Technology the Key to Your Team’s Success, or is There Something Else? Microsoft Developer Support. Accessed at: https://devblogs.microsoft.com/premier-developer/is-the-latest-technology-the-key-to-your-teams-success-or-is-there-something-else. Redmond, WA: Microsoft.
- Project Management Institute (2021). A Guide to the Project Management Body of Knowledge (PMBOK Guide) – Seventh Edition. Newtown Square, PA: Project Management Institute.
- Raum, Mary (2014, April 10). Leader Theory Explanations and Original Texts. Newport, RI Naval War College. NSDM.
- Rowley, D., & Lange, M. (2007). Forming to Performing: The Evolution of an Agile Team. IEEE Computer Society Proceedings. Agile 2007, 1: 408-414.
- Salas, E., Grossman, R., Hughes, A.M., and Coultas, C.W. (2015), Measuring Team Cohesion: Observations from the Science. Human Factors, 57 (3): 365–374.
- Scaled Agile, Inc. (2023, March 14). Working Successfully in Agile with Remote Team Members. Available at: https://scaledagileframework.com/working-successfully-in-agile-with-remote-team-members/.
- Scrum Alliance (2020). Learning Objectives Examples. Denver, CO: Scrum Alliance.
- Scrum Alliance (n.d.). The Sprint Retrospective. Available at: https://resources.scrumalliance.org/Article/sprint-retrospective.
- Sutherland, Rory (2019). Alchemy: The Dark Art and Curious Science of Creating Magic in Brands, Business, and Life. New York, NY: William Morrow and Company, an imprint of HarperCollins.
- Tuckman, Bruce W. (1965). Developmental Sequence in Small Groups. Psychological Bulletin, 63: 384-399.
- Tuckman, Bruce W., & Jensen, M. A. C. (1977). Stages of Small-Group Development Revisited. Group and Organizational Studies, 2 (4): 419-427.
- United States Army (2015). Innovative Learning: A Key to National Security. Washington, DC: United States Army.
- United States General Services Administration, Office of the CTO (2021). GSA Tech Guides: Establishing an Agile Team Working Agreement. Washington, D.C.: United States General Services Administration.
- University of Waterloo (2021). SE Capstone Design Project Handbook. Edited by Derek Rayside. Waterloo, Ontario, Canada: University of Waterloo.
- Williams, T., Eden, C., Ackermann, F., Howick, S., Bergamini, V., Daley, A., & Gill, K. (2001, November). The Use of Project Post-Mortems. Paper presented at Project Management Institute Annual Seminars & Symposium, Nashville, TN. Newtown Square, PA: Project Management Institute.
- Yahoo News (2021, August 17). National Security Adviser Calls for a 'Hot Wash' to Review U.S. Withdrawal from Afghanistan. Available at: https://www.yahoo.com/news/national-security-adviser-calls-hot-191627245.html.
- Yu, Shuo; Bedru, Hayat Dino; Lee, Ivan Lee; and Xia, Feng (2019, February). Science of Scientific Team Science. Computer Science Review, 31: 72-83. DOI: 10.1016/j.cosrev.2018.12.001.
Permission Request Information
To request permission to use the visual shown at the top of this article, email Scott M. Graffius. If your request is approved, Graffius will give you an authorization/license and, if applicable, high-resolution files of the visual.
How to Cite This Article
Graffius, Scott M. (2024, November 15). Inspect and Adapt: Exploring Retrospectives and Hot Washes. Available at: https://agilescrumguide.com/blog/files/exploring-retrospectives-and-hot-washes.html.
Content Acnowledgments
An earlier version of this article was published at https://ScottGraffius.com.
Copyright © Scott M. Graffius
Copyright © Scott M. Graffius. All rights reserved.
Content on this site—including text, images, videos, and data—may not be used for training or input into any artificial intelligence, machine learning, or automatized learning systems, or published, broadcast, rewritten, or redistributed without the express written permission of Scott M. Graffius.